What our customers are saying

What our customers are saying

“I very much appreciated all the support, advice and the ‘going the extra mile’ from all of the staff I have had contact with recently with some very complex clients. Your willingness to help has been exceptional and made my life a whole lot easier. A pleasure working with the team”. 

Coralie Andrews, Clinical Lead, Community Occupational Therapy, Taranaki Base Hospital

“I have been using the HoverMatt on transfers for immobile patients and it has been amazing. It’s been so much better for immobile patients, especially those who are in a lot of pain e.g. palliative oncology patients. These patients had been transferred on a pat slide but they said the HoverMatt was much more comfortable and they wanted to use it again. It’s much better for us as staff as it’s a lot less effort, reduces the patients’ weight by a massive 90%!! It also saves time as once they are on it they can stay on it even through MRI and CT, X-ray which is great on transfers”. 

Helen, Registered Nurse

“The pool hoist is a great asset for our aquatic centre, with the ability to access all pools with only one machine. It’s super easy to use and the on-site training by Nathan was fantastic. Support has been good, Active Healthcare are always willing to adapt to your needs”. 

Adie Johansen, Aquatics Team Leader, Makino Aquatic Centre

“Active Healthcare always go that extra mile to help us therapists whenever possible and are extremely reliable”. 

Nicki Robinson, Occupational Therapist, Proactive

“Great customer service – reps always willing to provide assistance. Our OT department had a hands on hoist training day with Edward, Nathan and Mark.  It was incredibly useful to use ceiling, standing and floor hoist with different types of slings to get maximum function of the hoists and best results for the clients”. 

Judith Guccione, Bay of Plenty DHB

“Outstanding customer service, excellent products.”

Lisa Livingstone, Charge Nurse Manager, Nelson Marlborough DHB

“We trialed the Romedic Return as a transfer device for residential care facilities and have now purchased one ourselves as a rehab device. When working in client’s own homes it has been fantastic for practising standing and means we can achieve things usually only possible in a rehabilitation gym.”

Jessie Snowdon, Senior Physiotherapist and Director, On the Go Physio Ltd.www.onthegophysio.co.nz

“Avonlea Resthome in Taumarunui recently approached Active Healthcare about installing rails into a wing that we were converting to Hospital level.  This was 2 weeks prior to Xmas.  The week of Xmas, the team arrived to do the installation.  This caused minimal to no interruption to the running of the home or to the residents.  We also received comprehensive training on the use of the hoist.  Staff feedback was positive and all felt confident using the lifting device.  I was very impressed with the speed in which the project was completed from initiation, especially as we are in a very rural area. The fact that we also received a prompt payment discount which was a significant saving was also pleasing.”

Anna Looby, Manager, Avonlea Resthome

“Very nice people and willing to help when needed.”

Angela Greetham, Moving and Handling and Restraint Minimisation Coordinator, BOPDHB

“Active healthcare are helpful in providing relevant information and always respond in a timely manner, which makes my job a lot easier.  Thank you.”

Hawkes Bay Therapist

“Great customer service and follow up as well as a very good range of products”

Kate Browne, Staysafe Handling

“Very helpful upon contact”

Sherryl Frank, Case Manager, Aon New Zealand 

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